We find that most people need the benefits of our Premier Tax CFO program, but have some lingering questions.  We have assembled a few of those basic questions here.

Who is NCH Wealth Advisors and why is it listed here?

What is a Premier Tax CFO?

Do I have to pay extra for the preparation of my tax return each year?

Do I have to move all of my money or accounts to you to enroll in your service?

Okay, so what about the security of all this technology?

Why do you need so much of my information?

How can I trust you?

What can I expect from working with you?

How can you offer all of this for such a low price?

How do I sign up?

What if I have other questions before I get started?

Who else do you work with?

Who is NCH Wealth Advisors and why is it listed here?
NCH Wealth Advisors is the wealth management firm that provides the Premier Tax CFO service.  Founded and operated by Certified Public Accountants (CPAs).  You can find out more about us at our firm website:  www.nchwealth.com

What is a Premier Tax CFO?
Premier Tax CFO is a program that combines technology and consulting services beyond just completing an annual tax return for you. 

The technology is delivered via an Internet platform that provides secure, on-line access to organize and focus your financial information and store copies of your important documents.  Through this platform, you can see all your financial accounts’ information together in one place.  Each night, the values you see in your accounts is updated.  This is called aggregating.  You can aggregate accounts for which you have an Internet log in.  This includes investments, banking, mortgage, credit cards, and even retirement accounts.  Because it is a read-only platform, no transactions can happen from your log in.  Your access also includes secure, digital storage space for copies of important documents that you would normally keep in your safe deposit box.  (If you have additional concerns about security, that topic is addressed below.)

The consulting services include regular tax and planning to reduce tax-time surprises and plan for your financial future.  You are assigned a personal Premier Tax CFO that will protect and guide your tax return preparation through the complexities of the tax laws.  They will conduct regular tax projections with you and help you optimize your financial world with the tools, resources, and direction you need for your unique situation. 

TOP

Do I have to pay extra for the preparation of my tax return each year?
No.  The yearly preparation of your individual (1040) tax return is included in your annual fee.

Do I have to move all of my money or accounts to you to enroll in this program?
No.  Our Premier Tax CFO program consolidates only your INFORMATION, it does not move any of your money or investments to different accounts.  ALL OF YOUR ACCOUNTS REMAIN THE SAME.

Okay, so what about the security of all this technology?
The technology platform that provides your account access and storage is the same one used by the top financial services companies in the banking and investments industries.  Here are some of the key points about that security system:
•    The platform itself is non-transactionable – no one can execute a financial transaction through the platform.
•    All the information stored and accessed through this program is SSL 128-bit encrypted, which to-date, has never been cracked.  It is the most secure information storage available today – even more secure than your file folder at home.
•    There are additional internal, intranet firewalls between the application servers and the database storage servers.
•    There is 24/7 intruder monitoring on all systems alerting for any unauthorized access attempts.
•    Actual physical access to the systems requires multiple levels of authentication – including biometrics (fingerprint recognition.)

We also employ secure communication methods (via fax, Internet) for the safe exchange of digitized information with our clients.  We work very hard at every level to keep your information private.  We always recommend secure transmissions to our clients when they communicate with us. 

For clients concerned about protecting their identity in this Internet world, we suggest enrolling in an identity-theft protection program.  For a small annual fee, your financial information is protected up to $1 million.  Because we believe so strongly in this, we have negotiated a reduced rate for our clients with one of the leading providers.

TOP

Why do you need so much of my information?
We take seriously our commitment to help you make smart decisions about your money and your future.  We have learned that with more information, clients make better decisions.  Sometimes, the smallest omission can make the biggest difference.  The more of your information we are able to put together, the better we are able to advise you.

How can I trust you?
Trust is something we know is developed over time and relationship.  Clients that have worked with us for many years have provided personal testimonials for others to read.  (Click here.)

Here are some additional points for you to consider as you think about working with us.

We are an established and reputable business, serving local clients for over two decades from our main office in Southern California.  Our business is structured to be around for many more decades to come. 

Each Premier Tax CFO answers to diverse governing bodies across multiple professional designations, licenses, and registrations.  The Premier Tax CFO you consult with will be a Certified Public Accountant (CPA), as well as a FINRA-registered securities representative, and an agent licensed with their state insurance department.  They are also required to be active members in good standing of the AICPA, a national, professional association for CPAs.  Each of these agencies has differing requirements for ethical conduct, professional reporting, and continuing education.  Remaining compliant across these multiple authorities necessitates adherence to the highest professional standards when dealing with clients. 

You can find out more about these requirements and your personal Premier Tax CFO by checking out these websites:
www.aicpa.org
www.nasba.org
www.finra.org
www.naic.org
www.moneyconcepts.com

Our associated team members are carefully selected and individually trained to adhere to these same codes of conduct as they work with our clients.

In the end, we encourage you to talk with us.  We don’t charge to answer your questions.  We know that communication helps establish initial trust and how we respond to your needs will help complete the process.

TOP

What can I expect from working with you?
First, we promise to deal with you with honesty and integrity.  It is our professional commitment to all our clients. 

Second, you can expect prompt, clear communication from us in language you understand.  We return all calls within one business day, sooner if possible.  Then, we will stay in contact with you while we work out your answers.  Telephone consultations are always free.

Third, we will make recommendations only after we have reviewed your entire financial picture.  We will help you understand how all the pieces of your financial world fit together.  This way, we can make recommendations that are in your best interests, now and for the future.

Fourth, when you need information and help beyond the scope of our tax and financial services, we will work as your financial advocate.  We help you select a qualified professional by pre-interviewing them if you like.  Then, we stay involved when you consult with them to help you understand and evaluate your choices.

How can you offer all of this for such a low price?
We are able to keep our costs in check by utilizing timesaving internal systems and maximizing available technology.  Our team-based services make sure your Premier Tax CFO helps you at the decision-making and supervisory level, allowing appropriately trained associates to focus on implementation, keeping professional costs in line with experience and education.

How do I sign up?
You will need a credit card to initiate your enrollment via our secure shopping cart.  After that, we will want to receive the following from you:
1.    A signed Services Agreement (download here)
2.    Completed two-page questionnaire.  (download here)
3.    Copies of your last two years’ tax returns

Don’t worry, as soon as we receive payment from you, we will be in touch!  We know that in the beginning, it’s overwhelming to think of pulling all your information together.  Many people decide to wait to sign up until they have all their information collected.  But really, getting started is easy if you enroll now and let us walk you through the process.

What if I have other questions before I get started?
We welcome your questions at any point along the way.  Just click on “Contact Us” and choose how you’d like to reach us.

Some of your questions might be answered by visiting our other websites:
    www.nchwealth.com
    www.moneyconcepts.com/nhodges
    www.premiertaxcfoblog.com

Who else do you work with?
We know that sometimes you need help and advice beyond what you receive through Premier Tax CFO.  With that in mind, we provide links to these additional resources and service providers:

TOP